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Student Computer Labs FAQ
Frequently asked questions about the student computer labs. ... computer-labs ... provides several on-campus computer labs for students to have access to technology solutions and academic computing resources. Lab hours and available software vary by location.
Additionally, lab
What is Self Service / Software Center / Company Portal?
software ... . For this reason, we recommend users with the Company Portal installed on their computers to use this primarily instead of Software Center.
How do I access Self Service / Software Center / Company
Lost or Stolen computer / device
What is it?
This form is intended to collect as much information as possible about lost devices to help identify the nature of any data that may be exposed, and to assist in the recovery of the
How do I connect to the Citrix Virtual Lab Environment on a computer?
computers
For Mac computers, the Citrix App can be installed using Self Service. Please visit this article for more information about installing software using Self Service.
For Windows
System Requirements for the Computer Lab Remote Access Tool
system.
How to connect to a Windows lab computer from a Windows personal computer
How to connect to a Windows lab computer from a MacOS personal computer
Supported Browsers
Elevated (Administrative) rights request on an MSU Denver computer
What is it?
MakeMeAdmin (PCs) and Promote to Administrator (Macs) are utilities that can be used on MSU Denver computers to grant elevated (administrative) privileges to your user account for 15
How do I change my Display Name, NetID, and Personal Pronouns?
personal-information ... ", [pronounced: zee/heer] or "they/them". Some people use specific pronouns, any pronouns, or none at all.
Not all systems support personal pronouns, due to software restrictions and/or technical
Computer Lab Remote Access Tool (LabStats)
Students can remotely access and use MSU Denver Computer Lab machines from their personal computer. ... lab-software ... What is it?
The Remote Access Tool is used to connect to select MSU Denver lab computers via the remote desktop protocol from your computer at home. This service form is intended for people that
Software Request for Employees (Licensing & Installation for Desktop or Cloud Applications)
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs. ... software-request ... Service Overview
ITS maintains licensing and deployment of software titles used on devices across campus as well as web-hosted applications. Many desktop software titles are already available for
How do I print / copy / scan in a general computer lab?
your jobs.
Tap Print.
How to print from a personal computer
From your personal computer, connect to the MSUDenver Wi-Fi network, NOT MSUDenver-Guest.
In your web browser, navigate
How do I install additional languages on my computer?
symbol for them will appear to the left of the language icon. Click on it to switch between them.
Installing for Mac OSX
The installation process for Mac computers is very similar to the Windows
How are operating system updates performed on MSU Denver computers?
my computer
Contact the ITS Service Desk at (303) 352-7548 or report an issue with the Software Issues & Errors incident form. Be sure to record the date and time when you performed the update, the
How do I add a directory printer to my MSU Denver Mac computer?
Overview
This article will guide you to add a networked, on-campus, directory-published printer to your computer.
Before you begin...
This article is for faculty and staff using an MSU
What is Mastercam?
.
If you require Mastercam to be installed on a personal computer, you cannot download and install the software directly to your personal computer, but you can run it remotely using LabStats, see What
How do I add a directory printer to my MSU Denver Windows computer?
Overview
This article will guide you to add a networked, on-campus, directory-published printer to your computer.
Before you begin...
This article is for faculty and staff using an MSU