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Services or Offerings?
Lost or Stolen computer / device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report a lost or stolen MSU Denver device to ITS.
Software Request for Personal Devices (Students)
  1. Services
  2. Hardware, Software & Printing
  3. Software
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Report a hardware issue with an MSU Denver device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report hardware issues with MSU Denver assets and accessories.
Data Center Storage Services
  1. Services
  2. Infrastructure Services
Request data restoration from network drive data backup (not individual client devices) or storage volume increase.
Report an issue with a Student Health Center system
  1. Services
  2. Administrative & Business Applications
  3. Student Health Center Systems
Report an issue with Health Center-specific software, systems, and devices
Multifactor Authentication (MFA) support
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request access or changes to a Student Health Center system
  1. Services
  2. Administrative & Business Applications
  3. Student Health Center Systems
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.
Elevated (Administrative) rights request on an MSU Denver computer
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Request access to tools that allow your user administrative privileges on your MSUDenver asset
DNS requests
  1. Services
  2. Network & Wireless
Request for DNS changes (static IPs, etc.)
Report an issue connecting to MSU Denver wireless networks
  1. Services
  2. Network & Wireless
Report any problems accessing the wireless network, including wireless coverage issues or poor performance
Laptop & Peripheral Equipment Checkout (short term)
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Students, faculty and staff my check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Software Request for Employees (Licensing & Installation for Desktop or Cloud Applications)
  1. Services
  2. Hardware, Software & Printing
  3. Software
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
GlobalProtect (VPN) access request
  1. Services
  2. Network & Wireless
Request access to utilize the MSU Denver VPN, GlobalProtect
Request assistance with email or shared calendars
  1. Services
  2. Email & Calendar
Get assistance with errors affecting your email or calendars!
Citrix Virtual Lab
  1. Services
  2. Hardware, Software & Printing
  3. Software
Students can use many software titles virtually on their own computer.