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Services or Offerings?
Departmental Phone Requests
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration
Phone Extension requests for employees and student employees
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Electronic Recycling & Hardware Decommissioning
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Request the coordination of e-recycling and surplus of old equipment
Duplicate ID Management in Banner
  1. Services
  2. Administrative & Business Applications
  3. Banner
Submit Duplicate IDs generated in Banner that need to be deactivated.
Classroom / Conference Room Training Request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
ITS support to orient faculty on the technology tools in on-campus classrooms
Employee Separation - report someone leaving or moving roles
  1. Services
  2. User Accounts & Access
  3. Employee Permissions & Transitions
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Missing Transcript Request
  1. Services
  2. Office of the Registrar
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Laptop Cart Reservation
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Faculty can request Windows laptop carts for class teaching needs.
Classroom / Conference Room Issues (on-campus)
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Report technology issues in a classroom that affect teaching and learning success.
Network Jack activation/installation
  1. Services
  2. Network & Wireless
Request a consultation to expand the wired network to a new location. (Faculty/Staff only)
Lost or Stolen computer / device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report a lost or stolen MSU Denver device to ITS.
RAVE Emergency Alerts
  1. Services
  2. Email & Calendar
Request assistance managing your RAVE emergency alert settings
Oracle password reset
  1. Services
  2. Administrative & Business Applications
  3. Banner
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
Multifactor Authentication (MFA) support
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Elevated (Administrative) rights request on an MSU Denver computer
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Request access to tools that allow your user administrative privileges on your MSUDenver asset