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- Services
- Communication & Collaboration
- Phones & Voicemail
Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration
- Services
- Communication & Collaboration
- Phones & Voicemail
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
- Services
- Hardware, Software & Printing
- Hardware
Request the coordination of e-recycling and surplus of old equipment
- Services
- Administrative & Business Applications
- Banner
Submit Duplicate IDs generated in Banner that need to be deactivated.
- Services
- Teaching, Learning & Classrooms
- Classrooms & Labs
ITS support to orient faculty on the technology tools in on-campus classrooms
- Services
- User Accounts & Access
- Employee Permissions & Transitions
Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.
- Services
- Teaching, Learning & Classrooms
- Classrooms & Labs
Faculty can request Windows laptop carts for class teaching needs.
- Services
- Administrative & Business Applications
- Banner
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
- Services
- Hardware, Software & Printing
- Hardware
Report a lost or stolen MSU Denver device to ITS.
- Services
- Teaching, Learning & Classrooms
- Classrooms & Labs
Report technology issues in a classroom that affect teaching and learning success.
- Services
- Email & Calendar
Request assistance managing your RAVE emergency alert settings
- Services
- User Accounts & Access
- Login & NetID Support
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
- Services
- Communication & Collaboration
- Phones & Voicemail
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
- Services
- Hardware, Software & Printing
- Hardware
Request access to tools that allow your user administrative privileges on your MSUDenver asset
- Services
- Teaching, Learning & Classrooms
- Classrooms & Labs
Request support with printing in a lab or managing account balances